Portsmouth City Council – Case Study
With budgets and spending coming under the microscope this financial year, the pressure is unquestionably on local authorities to find the most efficient ways of working. With approximately 188,500 citizens to support, Portsmouth City Council was been keen to rationalise – and thereby reduce its spend – on complex systems and processes.
PCC turned to Gradian for guidance on how to best exchange data with individuals and organisations outside of the Government Connect Secure Extranet (GCSX). We recommended Proofpoint’s email encryption solution as it automatically encrypts and decrypts sensitive content, without end-users having to take special actions to ensure that confidential or private information is encrypted before being transmitted over the internet. It’s quick to set up, and incredibly easy to use.
The solution was originally trialled with the council’s occupational health service where medical information is exchanged between the council’s occupational health staff and external staff at surgeries in the area. Short set-up times and ease of use meant the Proofpoint solution was quickly hailed a success, and PCC were keen to start using the technology across other areas of the Council as soon as possible. PCC now use Proofpoint’s email encryption technology across several Council departments including occupational health, social landlords and the election service. However, the technology has been so simple to use that a full roll-out across the Council is on the cards.
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