Whilst comparatively small in number to their industry peers, Gradian Systems proves once more their might, reach and success as a Symantec Specialist Partner by being awarded Platinum Partner status by Symantec.
Inside of two years Gradian’s consistent effort and growing expertise has been rewarded twice by Symantec, initially as a Gold Partner and now more recently they boast Platinum Partner level. This record-breaking timeframe is all part of a 5 year growth plan drawn up by their MD Damian Acklam as, ahead of time, Gradian reaches top of their field. He reflects on Gradian’s new status:
“Our continued success is down to a dramatic shift in focus from product orientation to true solution delivery. By working collaboratively and proactively with our customers within an ongoing service led engagement framework we ensure that the product is maintained en pointe inside the customer environment.”
“We have a core competency across Symantec’s .Cloud portfolio and are prepared to respectfully decline requests from our existing customers to help them outside our specific area of expertise. We’re acknowledged by Symantec as their go-to specialists and by exclusively operating within this core competence, it prevents us from diluting effort/expertise which can compromise our reputation and our quality of service.”
Gradian’s in-house & in-country 24x7x365 Professional Services team benefits from a unique position within the UK via their Master Subcontractor Agreement with Symantec.
What does this new Platinum Partner status mean for Gradian’s clients?
- Primarily further peace of mind. Clients identify Platinum status with a proven success record offering evidence of expertise and specialism.
- Platinum status unlocks better access to technical resources within Symantec enabling Gradian to further reduce turnaround time.
- It offers better alignment to Symantec key personnel allowing Gradian to offer enhanced relationship support.
By concentrating efforts on what their customer’s really need Gradian continues to go from strength to strength. Symantec’s public acknowledgement of this would seem to be a happy yet incidental by-product of the intensity of Gradian’s client focus.
Gradian Systems have been providing Data Security advice and solutions since 2001 and are a Symantec Platinum Partner and a G-Cloud Supplier with Cyber Essentials status. Whether data is in situ, in transit or shared, Gradian will identify the optimum solution on a case-by-case basis deploying with the minimum of fuss and within budget.
For more information call Gradian on 01420 540700.