What are Managed Services?
Managed Services act as a seamless extension of your IT team, helping your environment run smoothly, securely and efficiently. From day-to-day maintenance to strategic upgrades, we take care of the technical details while your team focuses on innovation and business growth. Partnering with Gradian reduces complexity, improves efficiency and ensures a resilient IT landscape.
What sets our Managed Services apart is how we clearly define responsibilities and expectations. Every task and process is mapped out with Standard Operating Procedures (SOPs) and governed by Service Level Objectives (SLOs), so you always know who does what, when and how performance will be measured.
We don’t just maintain your systems—we continuously monitor, optimise and enhance them, ensuring they evolve alongside your
business. As policies, compliance requirements and security standards change, our team ensures your environment adapts seamlessly, mitigating risk and keeping operations aligned with priorities.
By working as part of your team, we deliver measurable improvements in performance, reliability and security, helping you stay ahead of emerging threats, maintain compliance and respond rapidly to changing demands.
Managed Services is more than support—it’s a trusted partnership that keeps your IT environment resilient, agile, and future-ready.
Specifically, we help:
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Fill the gaps
Instant expertise when your team needs it most.
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Optimise technology
Make new and existing tools work harder, faster and smarter.
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Scale with ease
Flexible support that grows as your business does.
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Tap deep know-how
Industry experience and best-practice guidance at your fingertips.
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Mitigate risk
Keep systems stable, secure and future-ready.
Gradian Managed Services:
DLP & Zero Trust
If you need longer term help with the day-to-day running and optimisation activities, our Managed Service is perfect. Designed to augment stretched IT teams that need continuous, expert management of their security and technology infrastructure, this service lifts the operational burden, allowing your staff to focus on other strategic priorities.
Our approach combines ongoing configuration management with expert service oversight, ensuring your IT environment evolves alongside your security needs. From seamless configuration updates and timely upgrades to proactive remediation, we apply deep policy management knowledge to drive measurable improvements. By working as an extension of your IT team, we help you streamline operations, reduce risk and empower stakeholders to achieve their business objectives efficiently and securely.
The difference between
Support & Managed Services
Includes platform upgrades, configuration optimisation and policy management
Policy Management-As-A-Service
Creating and managing policies across Data Loss Prevention (DLP) and Zero Trust investments can be complex, time-consuming, and prone to inconsistencies—creating compliance risks and extra work for your team. At Gradian, we treat DLP and Zero Trust policy management as two sides of the same coin, and that’s where our expertise comes in.
Our Policy Management-as-a-Service provides a structured, high-visibility platform where all your policies are mapped, accessible, and proactively managed. Whether you want full-service management or a framework you can take over yourself, we make policy management effortless.
Our goal is to help your policy management become simple, reliable and future-ready.
Specifically, you'll benefit from:
- Expert-Led Management: We handle day-to-day policy tasks, from structuring to updates, keeping your data protection compliant and effective.
- Complete Visibility: See every policy clearly, whether you need a detailed view or a high-level snapshot.
- Scalable & Adaptive: Policies evolve with your business, growing alongside you and adapting to regulatory changes.
- Eliminate Manual Work: Say goodbye to spreadsheets and email chains; streamline policy management in one platform.
- Flexible Control: Full-service management or self-service—our system works the way you want it to.
What Makes Us
Different?
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Not Just a Tool – A Service That Works for You
Many policy management solutions are either fully DIY or rigid software platforms. We offer a flexible managed service—giving you the best of both worlds.
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Built for Business, Not Just IT
Unlike complex enterprise platforms that require specialist knowledge, our approach is accessible to any business, no matter its size or industry.
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Designed to Evolve
We don’t just set policies and forget them. Our team ensures your DLP & Zero Trust policies remain aligned with your business as it grows and adapts to new challenges.
Are You Ready to Take Back Control of Your Security?
At Gradian, we take the time to listen and understand you: we're here to create change-for-the-better. By truly understanding your unique needs and tailoring our services to your goals, we deliver outcomes aligned to your business objectives. You can rest assured that we're not just addressing today's needs but preparing you for tomorrow's challenges.
We don’t just fix problems—we work with you to build long-term resilience and safeguard the infrastructure your organisation needs to thrive. Call us to understand how our Consulting can give you the peace of mind you need to focus on what matters most - growing your business!
